Available Positions: Sales Advisors & Technicians
Locations: 3828 S. Texas Avenue 1222 TAMU| 275 Joe Routt Blvd, LL 201
Bryan, TX 77802 College Station, TX 77843-1222
Status: Currently accepting Full-time & Part-time Applications
MacResource Computers is an Aggie Owned & Operated Apple Authorized Retailer & Service provider for the Bryan-College Station area. Our footprint however goes well beyond the Brazos Valley with 24 years years of success and quality customer service. We have customers in surrounding cities and loyal customers from out of state and oversees. Since its humble start in 1994, MacResource has grown from a two-person operation in a garage apartment in Bryan to two full-fledged Apple Authorized stores serving the Brazos Valley. MacResource is proud to have earned six Newman 10 Business Performance Awards (in 1997, 2001, 2005, 2006, 2007, and 2008). We are proud to be recognized as an important partner in the growth of the Brazos Valley. Additionally, MacResource is honored to have been one of the top 100 fastest-growing Aggie-owned businesses in the world for 2005, 2006, 2007, 2008, 2009, and 2010. The owners are both Texas A&M University alumni, and are proud to include current and former students among their employees. To further our team spirit, MacResource partners up with initiatives and fundraisers in the Bryan/College Station community, and we encourage our employees to take part and motivate others in these endeavors. MacResource takes care of and values our MacResource Team as we work in unison to give back to the community as a whole.
Sales support has several responsibilities including but not limited to the following: assisting sales associates in showroom; shipping and receiving from stores; performing various duties at the warehouse; generating qualified sales leads by increasing customer base via answering phone calls and emails; effectively communicating the correct solution/product for customer needs and explaining the benefits of that solution/product; recording customer calls; logging data daily to maintain high customer service levels; performing other responsibilities and duties as assigned.
The role of technician encompasses a variety of tasks to be completed in a timely and efficient manner. Technicians are required to operate in a safe manner, while setting priorities and maintaining production timelines and requirements. Technicians’ responsibilities include, but are not limited to, the following: repairing computers; learning new skills for repairing other products; understanding and implementing the proper procedures for regular operation and maintenance of technicians’ area; receiving instructions and working with other technicians to troubleshoot issues to ensure proper product repair.
• High school level or 2-year associates preferable
• Computer Experience/Certifications is a plus
• 1-2 years in a sales and/or service
• 1-2 years in the customer service industry
• Strong communication skills to confidently explain information and converse with customers
• Organizational skills to effectively process all paperwork/products
• Ability to multi-task and provide attention to detail
• Flexibility to address any non-related tasks that may present themselves throughout the day
• Self-confidence to take the initiative to approach potential customers
• Success-motivated to work with MacResource to set and surpass realistic goals
• Office environment and/or warehouse setting
• Moderate noise level
• Must be able to lift avg. 50lbs
• Casual dress code
• Part time hours considered
• 8-hour shift
• 9:00 AM - 6:00 PM
• Monday to Friday
• Possible Saturday hrs.
Being On-time is a must. Reliable transportation is required. If you are interested in this opportunity, please download the job application at http://www.mac-resource.com/jobs/. Once filled out, attach a cover letter and resume with references. Email to firstname.lastname@example.org.
MacResource would like to thank all applicants; however, only those who qualify for an interview will be contacted.
MacResource is an equal opportunity employer.